Shipping Policy – Goldsora
Effective Date: February 28, 2025
At Goldsora, we are committed to providing a seamless and efficient shipping experience for our customers worldwide. We understand the importance of timely and secure delivery, which is why we partner with reputable carriers to ensure your orders arrive safely and on time. This Shipping Policy outlines our shipping methods, estimated delivery times, shipping fees, and other important details regarding the shipment of your orders.
1. Order Processing Time
All orders placed on Goldsora are processed within 1-3 business days, excluding weekends and public holidays. During peak shopping seasons, processing times may be slightly extended due to high order volumes. Once your order is processed, you will receive a shipping confirmation email with your tracking details.
If there are any unexpected delays due to stock availability or processing issues, our customer service team will notify you promptly.
2. Shipping Destinations and Delivery Timeframes
Goldsora offers both domestic and international shipping. Estimated delivery times vary depending on your location:
- United States (Domestic Shipping): 3-7 business days
- Canada: 5-10 business days
- United Kingdom and Europe: 7-14 business days
- Asia-Pacific (Japan, Australia, South Korea, etc.): 7-14 business days
- Other International Destinations: 10-20 business days
Please note that these timeframes are estimates and may vary due to customs clearance, local postal delays, or unforeseen circumstances such as natural disasters, public holidays, or global disruptions.
3. Shipping Methods and Carriers
We use trusted shipping carriers to ensure your order reaches you in perfect condition. Our partners include:
- FedEx
- UPS
- DHL Express
- USPS (for domestic orders within the United States)
Shipping methods include Standard Shipping, Expedited Shipping, and Express Shipping, depending on the urgency of your order. Expedited and Express Shipping options are available at an additional cost and will be displayed during checkout.
4. Shipping Fees and Free Shipping Eligibility
Shipping costs vary based on the destination, shipping method selected, and total weight of your order. The shipping fee will be calculated and displayed at checkout before payment.
We also offer free shipping under the following conditions:
- United States: Free shipping on orders over $150
- International Orders: Free shipping on orders over $250
For orders below these thresholds, standard shipping rates apply.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status through the carrier’s website. If you do not receive a tracking email within 3 business days after placing your order, please contact our customer support team at info@goldsora.xyz for assistance.
6. Customs, Duties, and Taxes (International Orders)
For international orders, customs regulations and import duties may apply depending on your country’s policies. Customers are responsible for any applicable duties, taxes, or customs fees charged by their local government.
Goldsora is not responsible for delays caused by customs clearance. To avoid surprises, we recommend checking with your local customs office for information on potential import charges before placing an order.
If customs fees are refused or not paid by the recipient, the package may be returned or abandoned, and we will not be able to issue a refund for the order or shipping fees.
7. Lost, Stolen, or Delayed Shipments
Goldsora is not responsible for lost, stolen, or delayed shipments caused by third-party shipping carriers. However, if you experience any issues, please reach out to our customer service team, and we will assist in locating your package or filing a claim with the carrier.
To reduce the risk of lost or stolen packages, we highly recommend:
- Providing a secure and accurate shipping address
- Opting for signature-required delivery for high-value purchases
- Tracking your shipment regularly and ensuring someone is available to receive the package
If your package is marked as delivered but you have not received it, please:
- Check your surroundings and ask neighbors or household members.
- Contact the shipping carrier directly to verify delivery details.
- If the package is still missing, contact us within 48 hours of the delivery notification.
8. Address Errors and Failed Deliveries
It is the customer’s responsibility to provide an accurate and complete shipping address. If a package is returned due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the package.
To avoid issues, please:
- Double-check your shipping information before placing an order.
- Ensure your address includes all necessary details (e.g., apartment number, postal code).
- Contact us immediately if you need to update your shipping address after placing an order (updates can only be made within 24 hours of purchase).
9. Shipping Restrictions
Some products may have shipping restrictions due to import regulations in certain countries. If an item cannot be shipped to your location, we will notify you before processing the order and offer alternative options.
10. Holiday and Peak Season Shipping
During holiday periods or peak shopping seasons, such as Black Friday, Christmas, or major sales events, shipping times may be longer due to high order volumes and carrier delays. We recommend placing orders early to ensure timely delivery.
11. Google AdSense Compliance
Goldsora adheres to Google AdSense policies, ensuring transparency in our shipping procedures, fees, and estimated delivery times. Our policy is designed to provide clear and accurate information to customers while complying with online advertising standards.
12. Contact Us
For any inquiries related to shipping, tracking, or delivery, please contact our customer service team:
📍 Business Address: 3114 Twin House Lane, Niangua, Missouri, United States
📞 Phone: 417-473-1577
📧 Email: info@goldsora.xyz
🌐 Website: Goldsora
Thank you for shopping with Goldsora. We appreciate your trust and look forward to delivering your luxury fashion with care and precision!